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By 56_Fairlane - 10 Years Ago
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For whatever reason I don't get PM notifications, I don't emails sent from other members sent through here nor do I get updates to threads I've subscribed to. This has been going on for at least a year. I've checked and rechecked my settings, changed email addresses and still nothing. I love this site but this issue really upsets me. I've never found an answer nor replying to threads that have these issues have not resolved a thing.
Why does something so crucial continue to plague me? I don't have this problem anywhere else.
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By Ted - 10 Years Ago
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I performed a reset to your account. Let’s see if that makes a difference.
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By 56_Fairlane - 10 Years Ago
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I don't think it worked. I subscribed to this thread and I didn't get any notification that you had replied to it.
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By charliemccraney - 10 Years Ago
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Notifications haven't worked for me in a long time, probably 2 or 3 software upgrades ago.
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By 56_Fairlane - 10 Years Ago
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So is this ever going to get fixed? It seems the only way I know if I get a PM or if I thread I following gets replies is to visit the site over and over and check directly. I guess I can forget emails sent to me by other members that go through the site.
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By Ted - 10 Years Ago
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I took a quick look at the behind the scenes code for the email and private messaging and saw some “SMPT” references that may not be correct. With the site relocating to different servers over the last few years, there’s a good chance that the correct server is not being referenced in the code. Not knowing anything about the current server, I’m clueless at this point. I’ll let Jim know what I find and see what he can come up with.
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By NoShortcuts - 10 Years Ago
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Like DJ, my sense is that the Forum email system is not working for me, too.
I replied at length to a Forum system email I received from a member a while ago and was surprised (based upon what I wrote) to hear nothing back.
Previously, too, I've attempted to contact three other regular Forum participants using the Forum email option and received no reply.
Based upon threads I've followed in our Classified section, others have sent emails or PMs and subsequently the seller has indicated that they did not receive what was sent.
Last night I used the Forum email to send a message to Vic Correnti and IF he gets it, I'm sure that he'll reply. Vic's Forum account did not have a PM option or I would have used that as well.
_____________________________
My purpose in writing is not to complain, but to indicate that I think that the issue DJ has reported may be experienced by more than just a few of our members. OUCH! 
I mention having sent an email to Vic last night with the thought that perhaps that communication can be used for tracking purposes. 
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By lyonroad - 10 Years Ago
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NoShortcuts (11/6/2014)
Like DJ, my sense is that the Forum email system is not working for me, too. I replied at length to a Forum system email I received from a member a while ago and was surprised (based upon what I wrote) to hear nothing back. Previously, too, I've attempted to contact three other regular Forum participants using the Forum email option and received no reply. Based upon threads I've followed in our Classified section, others have sent emails or PMs and subsequently the seller has indicated that they did not receive what was sent. Last night I used the Forum email to send a message to Vic Correnti and IF he gets it, I'm sure that he'll reply. Vic's Forum account did not have a PM option or I would have used that as well. _____________________________ My purpose in writing is not to complain, but to indicate that I think that the issue DJ has reported may be experienced by more than just a few of our members. OUCH!
I mention having sent an email to Vic last night with the thought that perhaps that communication can be used for tracking purposes.
Me too, and I just thought maybe my questions didn't deserve a response.
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By 56_Fairlane - 10 Years Ago
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Maybe this will get some attention since these features are a vital link between members. Luckily I check the site almost daily so I can see if someone sent me a PM or see if posts I've been following got new replies.
Posting your e-mail address in a thread to have someone reply to you directly is a bad idea. I won't do it and I would discourage anyone from doing so. You're opening yourself up to some terrible abuse from unscrupulous individuals out there. There are even "bots" out there that scan websites looking for email addresses and phone numbers.
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By NoShortcuts - 10 Years Ago
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56_Fairlane (11/6/2014)
Maybe our comments will get some attention since these features are a vital link between Forum members. Posting your e-mail address in a thread to have someone reply to you directly is a bad idea. - You're opening yourself up to abuse from unscrupulous individuals out there. - There are even "bots" out there that scan websites looking for email addresses and phone numbers.
GooD points, DJ. THANKS for starting this thread!
I'm thinking this issue is not new, but I suspect that all our members are not experiencing it. Not unlike what was experienced with our last software modification, I think that individuals with different computers (PCs and Apple products), different operating systems, AND different Internet providers may have different issues, OR no issues! 
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By NoShortcuts - 10 Years Ago
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NoShortcuts (11/6/2014)
Like DJ, my sense is that the Forum email system is not working for me, too. Previously, I've also attempted to contact three other regular Forum participants using the Forum email option and received no reply. Based upon threads I've followed in our Classified section, others have sent emails or PMs and subsequently the seller has indicated that they did not receive what was sent. Last night I used the Forum email to send a message to Vic Correnti and IF he gets it, I'm sure that he'll reply. Vic's Forum account did not have a PM option or I would have used that as well. _____________________________ My purpose in writing is not to complain, but to indicate that I think that the issue DJ has reported may be experienced by more than just a few of our members. OUCH!
I mention having sent an email to Vic last night with the thought that perhaps that communication can be used for tracking purposes.
This is a follow-up to my previous posting. My attempt to email Vic Correnti using the Forum email system on November 5th has not been answered as of today, Sunday, 11/9.
I believe that Vic would have answered me, IF he had received the email transmission. 
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By Ted - 10 Years Ago
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In looking at the setup parameters for the site, my best guess is that the current server is not being referenced. That’s simply a result of the site moving to different servers for a variety of reasons and the current server address not being substituted in place of a prior one. As such, emails and private messaging will not work. As far as I know, private messaging hasn’t worked for any one in quite awhile. I don’t have access to the code itself or know the current server’s address so I’m out of the loop on this one.
If there’s a forum member out there that can send an email or private message through the site, simply post that here so I can look at this from a different direction. In the meantime, I’ll simply pass this on to Jim and let him know.
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By NoShortcuts - 10 Years Ago
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Thanks, Ted.
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By Outlaw56 - 10 Years Ago
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Nothing new to me either, I used to sign up to get email notifications to threads I subscribed to but not for a long time. I tried everything and nothing has worked. I finally just gave up.
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By lyonroad - 10 Years Ago
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NoShortcuts, I sent you a PM yesterday just to test as Ted requested. No reply today so I am guessing (not assuming) that PM's are not working.
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By NoShortcuts - 10 Years Ago
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Hi Mark.
After reading your input in the thread regarding the Forum email and PM issue, I signed in.
An envelope showed next to my Forum handle and I toggled it. Your note was there. The heading with the PM indicates that it was sent two days ago. At my time of writing this, it is ~6:30 pm on Tuesday here in the Eastern time zone.
While I regularly check the Forum web site each day, I do not always sign in, Mark. Hence the delay in seeing your PM.
I'll send you a PM back to see IF it works both ways.
THANKS for your efforts to get this issue worked through. Much appreciated!
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By lyonroad - 10 Years Ago
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Ted (11/10/2014)
If there’s a forum member out there that can send an email or private message through the site, simply post that here so I can look at this from a different direction. In the meantime, I’ll simply pass this on to Jim and let him know.
Ted, NoShortcuts and I successfully exchanged PM's. Is that what you were asking for?
Thanks Mark
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By miker - 10 Years Ago
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I've successfully sent PM, back and forth. But, I've got to sign in to see the inbox has a "new", and then go there. I don't think I've ever gotten or asked for notifications on any site, so I never missed them.
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By 56_Fairlane - 10 Years Ago
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I've gotten PMs in this site but I haven't received an email notifying me that I ever had one. I would have never known I had any unless by chance I clicked on the gear icon next to my user name.
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By Ted - 10 Years Ago
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lyonroad (11/11/2014)
Ted, NoShortcuts and I successfully exchanged PM's. Is that what you were asking for? Thanks Mark That is indeed what I’m asking. With at least two of you communicating via PM’s, then the system is at least functional to some degree. With this piece of information, then time will not be spent looking in the wrong direction in which to make the email and PM functions work as they should.
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By Ted - 10 Years Ago
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I noticed my own email and PM’ing were not working so I’ve done the following to see if it makes a difference.
While logged in, went to the ‘gear’ in the upper right, selected ‘edit profile’, selected ‘Contact’, and then scrolled down and added my email address at the Public email line. I suspect without an email address in that spot, private messaging will not work so I’ll be the test case.
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By lyonroad - 10 Years Ago
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Ted when you first asked for someone to try sending a PM I clicked on your profile. You do not have a PM button. Mine is next to the follow button. I thought you would be one of the more sought after PM recipients so I thought that you may have disabled that function so as to fave some free space on your computer. I looked again today and there is still no PM button on your profile.
Mark
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By 56_Fairlane - 10 Years Ago
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I am very hesitant to select my email in the public email option. It may become visible to everyone, even to those who are not registered and that can open up yourself to scammers. If there was a way to make it only available to other members or even only to friends on the site, then I would be OK with it.
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